Privacy Policy

Effective Date: June 1, 2013

AccuQuest Hearing Centers (AHC) is committed to protecting your privacy and developing technology that gives you the most powerful and safest online experience. This Statement of Privacy applies to the AHC website and governs data collection and usage. By using the AHC website, you consent to the data practices described in this statement.

Collection of Your Personal Information

AHC may collect personally identifiable information, such as your e-mail address, name, home or work address or telephone number. AHC also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by AHC. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by AHC for the operation of services, to maintain quality of services, and to provide general statistics regarding use of the AHC website. AHC encourages you to review the privacy statements of websites you choose to link to from AHC so that you can understand how those websites collect, use, and share your information. AHC is not responsible for the privacy statements or other content on websites outside of the AHC website.

Use of Your Personal Information

AHC collects and uses your personal information to operate the AHC website and deliver the services you have requested. AHC also uses your personally identifiable information to inform you of other products or services available from AHC and its affiliates. AHC may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

AHC does not sell, rent, or lease its customer lists to third parties. AHC may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, AHC may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to AHC, and they are required to maintain the confidentiality of your information.

AHC does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Personal information that an individual submits to us on a voluntary basis, including health and/or e-commerce profiles, mailing list subscription, and any other requests found on the website will be used for the sole purpose for which it was submitted.

AHC keeps track of the websites and pages our customers visit within AHC, in order to determine what AHC services are the most popular. This data is used to deliver customized content and advertising within AHC to customers whose behavior indicates that they are interested in a particular subject area.

AHC websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on AHC or the site; (b) protect and defend the rights or property of AHC; and, (c) act under exigent circumstances to protect the personal safety of users of AHC, or the public.

Use of Cookies

The AHC website use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize AHC pages, or register with AHC site or services, a cookie helps AHC to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same AHC website, the information you previously provided can be retrieved, so you can easily use the AHC features that you customized.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the AHC services or websites you visit.

Changes to this Statement

AHC will occasionally update this Statement of Privacy to reflect company and customer feedback. AHC encourages you to periodically review this Statement to be informed of how AHC is protecting your information.

Contact Information

AHC welcomes your comments regarding this Statement of Privacy. If you believe that AHC has not adhered to this Statement, please contact We will use commercially reasonable efforts to promptly determine and remedy the problem.